Ordering, Returns, p&p
Contact me:
by email: ruth@paddedcollars.com
Write to: R Sheller, Padded Collars & Leads, Harewell Barn, Harewell Lane, Dacre Banks, N. Yorkshire HG3 4HQ
No telephone enquiries
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WORLDWIDE P&P
* I send a lot of collars overseas, but the postage prices shown are for within the UK. If you are outside the UK, please put your order through the website as normal – and then I will send a Paypal invoice for £2 extra postage for airmail, or click ‘add to cart’ below:
CLICK here to add £2 p&p airmail to your order (only add it once for your whole order)
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How to Order:
* Choose your colours
- 1 webbing, and 1 fleece padding (for padded collars) or 1 fabric colour (for bandana collars) see Colours & Measuring
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* Measure your dogs neck in inches
- for collars, and choose a width of collar. Please measure carefully – I recommend you measure several times rather than get it wrong, you can’t return a collar if the size is measured incorrectly. See Colours & Measuring and scroll down.
*It is up to you to determine the suitability of any product for your pet. It is recommended that feisty / strong dogs have buckle /eyelet collars rather than quick release buckled collars.
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Returns:
* Standard length leads/leashes, charms, and specified size items can be returned for a full refund (excluding postage) if returned unused & within 10 days of purchase.
* Made to measure collars / special request orders cannot be returned unless faulty.
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* If you have a query or need to add a comment to your order you can email me or there is a message box on the paypal payment form which you can use.
email me: ruth@paddedcollars.com
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* If you prefer you can order through these well-known sites, but the prices tend to be a little higher.
Etsy: (for USA based customers) PaddedCollars
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* Postage is by Royal Mail 2nd class service, or airmail for Eire / Overseas addresses. If you want your order sent by an insured method, or more quickly please email me for details and prices before ordering….
* UK postage is listed on each page or next to the items.
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